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Refund Policy

Right of Withdrawal

  • You have a 14-day right of withdrawal from the date the item is delivered.

  • The product must be unopened and in a resalable condition.

How to proceed

  • Contact us via the contact form on the website before returning anything.

  • We will confirm if the return is approved and provide instructions.

  • The customer is responsible for the return shipping cost.

Refund

  • We will issue a refund within 14 days after receiving the item and approving the return.

  • The refund will be made using the same payment method that was used for the purchase.

Exceptions

  • Special orders and delivered items that have been used cannot be returned.

  • If the item is damaged due to incorrect handling by the customer, it will not be refunded.

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